I wanted to take this opportunity to provide you with a letter of recommendation for your agency. Our dealership has done business with Paragon Dealer Services since November of 2010 and I had two goals in mind from the outset. One, raise the F&I department gross profit in my store without sacrificing front end gross profit or customer satisfaction. Two, generate equity and net worth through a Producer Owned Reinsurance Company. I am happy to say that we run over $400 more per retail unit in our finance department than we did at the beginning of our relationship. This has added approximately $1.2 million to our annual gross profit and has been accomplished without sacrificing one penny of front end gross. Additionally, the reinsurance company that you helped us set up now has assets of over $3 million.
We continue to improve our performance in F&I with constant and consistent training provided by your agency. Your people continue to bring ideas, processes and procedures to not only make us more profitable but more customer friendly and legally compliant.
I am happy to endorse your agency and I am available to speak to any dealer to paint them an “in the dealership” picture of Paragon Dealer Services.
If you have any other dealership considering your agency, feel free to have them contact me so I can endorse your agency in person.
Our dealership, Premier Ford – Lincoln, has had the pleasure of doing business with Paragon Dealer Services since September of 1996. You and your agency have always set the standard that any F&I provider should try to emulate. Your agency is always eager to help our dealership develop our people through your highly effective training. The CNAN Service Contract products that your agency has provided over the years have offered our customers with the very best coverage, competitive rates. Claims have always been handled in the most efficient and professional manner and your representatives help us with any issues that arise.
One of our objectives is to maximize the underwriting profits. You and your providers have always offered professional guidance and advice to lead us in the best possible programs.
As our dealership continues to grow, we feel very confident that we have the right partner for our F&I products that will allow us to achieve our goals. Thank you for the guidance and the great support over these years. We look forward to a continuously growing relationship with your fine company.