I wanted to take this opportunity to provide you with a letter of recommendation for your agency. Our dealership has done business with Paragon Dealer Services since November of 2010 and I had two goals in mind from the outset. One, raise the F&I department gross profit in my store without sacrificing front end gross profit or customer satisfaction. Two, generate equity and net worth through a Producer Owned Reinsurance Company. I am happy to say that we run over $400 more per retail unit in our finance department than we did at the beginning of our relationship. This has added approximately $1.2 million to our annual gross profit and has been accomplished without sacrificing one penny of front end gross. Additionally, the reinsurance company that you helped us set up now has assets of over $3 million.
We continue to improve our performance in F&I with constant and consistent training provided by your agency. Your people continue to bring ideas, processes and procedures to not only make us more profitable but more customer friendly and legally compliant.
I am happy to endorse your agency and I am available to speak to any dealer to paint them an “in the dealership” picture of Paragon Dealer Services.
I wanted to take this opportunity to express our appreciation for the great service and results that your agency has provided us since 1999. During these many years, your agency has always been a great partner in the development of our F&I team, providing products that have always served our customers and our dealership well. Your representative, Ray Gavin, is not only a great service provider but a trusted friend. Your training team has always been available to help train and re-train our people when necessary.Along with a great claims organization, the CNA National underwriting profit participation program has always performed well and produced the results that we were looking for. Your guidance and advice has always been appreciated and valued and we look forward to a long, mutually beneficial relationship.
If you have any other dealership considering your agency, feel free to have them contact me so I can endorse your agency in person.
Our dealership, Premier Ford – Lincoln, has had the pleasure of doing business with Paragon Dealer Services since September of 1996. You and your agency have always set the standard that any F&I provider should try to emulate. Your agency is always eager to help our dealership develop our people through your highly effective training. The CNAN Service Contract products that your agency has provided over the years have offered our customers with the very best coverage, competitive rates . Claims have always been handled in the most efficient and professional manner and your representatives help us with any issues that arise.
One of our objectives is to maximize the underwriting profits. You and your providers have always offered professional guidance and advice to lead us in the best possible programs.
As our dealership continues to grow, we feel very confident that we have the right partner for our F&I products that will allow us to achieve our goals. Thank you for the guidance and the great support over these years. We look forward to a continuously growing relationship with your fine company.
The Metro Motor Group, with dealerships in New England and South Florida became associated with Paragon Dealer Services and their training staff in 2014. Our dealerships had worked with other training companies but we were not happy with our results. When we began working with the training team from Paragon, we found that the system and the effectiveness of their trainers were exactly what we needed. It did not take long to see improvements in every area of our F&I departments in the stores where Paragon was working. Initially, we employed Paragon training in our South Florida stores, but due to the impact that Paragon made, we expanded their training into our stores in Rhode Island and Massachusetts.
Our dealerships continue to utilize Paragon as our training partner and plan to continue to use this fine company into the future.
If you are considering doing business with Paragon Dealer Services, you can be assured that they will do a great job and will produce the results that they promise. Please feel free to contact me for any additional information.